myToyota Connect

myToyota Connect is the only ownership app you’ll need, helping you stay connected on the go. Additional features are available for Connected vehicles.

Manage your vehicle

From user manuals to Online Service Booking, access all the important information for your Toyota via the app.

Access your details

Gain instant and remote access to your Toyota vehicle details like VIN, trim and production date.

Enjoy Connected features

Own a Connected vehicle? Remotely sync up with an array of Connected Services.

myToyota Connect features

Enhance your driving experience with myToyota Connect, ready for use with all vehicles regardless of Connected compatibility.

Features For Everyone

Features For Connected Vehicles

Account & Vehicle details

Access your vehicle details such as model, year, VIN and registration information, all in one place.

Online Service Booking

Save time by easily scheduling your vehicle’s service appointments.

Ampol Foodary Rewards

Earn exclusive fuel discounts. See participating Ampol Foodary locations.

Manuals

Find essential information about your vehicle including user manuals.

Recalls

Stay on top of any safety concerns and recalls, and take action quickly.

Our Connected Services provide integrated communication and interaction between the myToyota Connect app and your vehicle. Not all features are available for all Connected vehicles so ensure you check vehicle compatibility.

Vehicle status

Access your vehicle details such as model, year, VIN and registration information, all in one place.

Remote climate

Remotely control climate settings such as heat and A/C, defrost controls, seat warmers and ventilators, and steering wheel warmers.

Connected Services

You can view and manage which services you’re subscribed to via this app section.

Drive Pulse

Your confidential Drive Pulse score is made up of real-time data and shows how safely and economically the car is being driven^[CS8].

Vehicle locator

Your vehicle’s last known location is shown on a map so you can easily navigate back to it.

Multimedia

Enjoy seamless smartphone connection for better navigation and vehicle control thanks to Multimedia Connect^[CS1] and complimentary Apple CarPlay®^[C12] and Android Auto™^[C13].

More and more of the Toyota range is now Connected. Explore what these Connected vehicles can do.

View Compatible Vehicles

Set up myToyota Connect

Meet the only companion app you’ll need, designed for every Toyota. Own a Connected vehicle? Remotely sync up with an array of Connected Services.

Download the app

The myToyota Connect app is available on both iOs and Android Download for iOS and Download for Android.

Register

Create a new account directly via the myToyota Connect app.

Add vehicle

Once you’ve successfully added your vehicle using your VIN, you can start exploring.

Frequently asked questions

What are the key features and benefits of the myToyota Connect app?

App features and benefits*:

Create & maintain your Connected vehicle profile
Enrol for Connected Services subscriptions and manage your subscriptions
View your fuel level and odometer
Customer Driver Settings^[CS11]: Set and receive customer driver notifications. E.g. speed, curfew
Vehicle Locator^[CS5]: Easily find your vehicle’s recent location. E.g missing or forgot location (Subject to GPS reception)
Drive Pulse: Insights on driver acceleration, braking and cornering behaviour^[CS8]
Recent Trip: Review your last 10 trip details^[CS7]
Vehicle Status: View the status of your vehicle e.g. Window’s open/closed
Vehicle Alerts: Receive notifications of your vehicle’s state e.g. if you left your doors unlocked
Add your preferred dealer

* Vehicle features vary by model and not all vehicles will have all features, to view your vehicles specific myToyota Connect features and inclusions, simply visit: toyota.com.au/mytoyota-home/connect-overview

myToyota Connected Services are subject to certain restrictions and inaccuracies which are beyond the control of Toyota, including availability of the telecommunications mobile network and GPS location positioning^[TL1]

Operational service quality and accuracy are limited to the reception and transmission of data supporting myToyota Connected Services. Dependent on the 3G/4G enabled DCM, GPS signal strength, mobile network coverage through the Telstra network and other factors outside Toyota’s control which can limit the ability or functionality of the system. Mobile usage at user’s cost. Features subject to change.

How do I finalise app setup and activate Connected Services?

To activate your Connected Services, you will need to register and setup your myToyota Connect app account. The first thing to do is to confirm your vehicles Connected Services applicability and features, visit: toyota.com.au/connected/compatibility

Following setup process should take 2-5 minutes

Step 1:
Download app and Register your Account

Download the myToyota Connect app from the relevant app store (Apple App Store®*/Google Play™**) the app will guide you through the steps to register, enrol and activate the services. The setup process can also be reviewed in “Demo Mode”, via the apps welcome screen.
During the registration process within the app, you will automatically receive a 6-digit verification code to your email. To complete registration, enter this code into the app when prompted.

You have now successfully registered your account!

Step 2:
Setup app and Add Vehicle

Ensure the myToyota Connect app is open and logged in (check that Bluetooth is enabled)
From the app home screen (My Garage), select ‘Add Vehicle’.
Select and add VIN manually or by scanning VIN (Instructions of VIN location in app screen)
Tap the device camera access prompt and select either text or barcode (located top right) ‘Continue’. (ADD VEHICLE)
Vehicle Details (Screen) Add nickname and preferred dealer and set your Dealership; review vehicle connected capabilities. Select ‘Continue’
The app will then present the available services on the vehicle. Select ‘Continue’.
At the Connected Services Agreements screen press ‘Accept’.
When complete, the app will confirm trial activation. Select ‘Finish Setup’ to go back to the myToyota Connect app home screen. (Subscription) Select ‘Continue’
Home screen – status now ticked – (view status green) ‘Congratulations’
Tap bottom tab ‘Finish setup’
In the Connected Activation dashboard tap “Activate Connected Services”
1. Let’s Connect tap “Let’s get started”
2. Step 1 Turn vehicle ignition on
3. Step 2 Enter Odometer reading into the app ‘Continue”
4. Connected activation complete > Back to Dashboard

Your myToyota Connect app is now setup!

* App Store® is a trademark of Apple, Inc. registered in the U.S. and other countries.
** Google Play™ is a trademark of Google LLC.

Where do I find my Vehicle Identification Number (VIN)?

Your vehicle’s unique VIN is a 17 digit alphanumeric code, and can be found in the following locations:
1. On the driver’s or passenger’s side door jamb
2. On the lower right corner of the dashboard by looking through the windshield
3. Printed on your vehicle’s registration certificate or retail delivery card located inside Service & Warranty booklet
4. In the index at the back of the Owner’s manual.

Does the app use my mobile phones data. e.g. data plan?

Yes, all data costs associated with the use of the myToyota Connect app is the responsibility of the user.

How do I delete my vehicle (unlink VIN) from my account?

You can delete a vehicle from an account using the Remove Vehicle button at the bottom of the ‘My Garage’ menu in the app.

If you experience any issues, please provide us with feedback within the profile section of the app or by contacting the Toyota Customer Assistance Centre on 1800 869 682 between Monday – Friday 9:30am-5:30pm or email: connected.enquiries@toyota.com.au

I am unable to sign in to the myToyota Connect app?

Steps:
Sign in error

Please check your email and password are correct
You can reset your password at the sign in screen by clicking “Reset It”.

VIN error

Verify the VIN entered is correct and is a valid 17 digit alphanumeric code.
If you have just purchased a used or demo vehicle please contact your Toyota dealer for further assistance.

Your Toyota Dealer is the first point of contact for initial myToyota Connect app registration and setup queries.

You can provide us with feedback within the profile section of the app or by contacting the Toyota Customer Assistance Centre on 1800 869 682 between Monday – Friday 9:30am-5:30pm or email: connected.enquiries@toyota.com.au.

When I enter my VIN I am getting an error message. ‘This VIN is associated with another account.

Steps:
Sign in error

Please check your email and password are correct
You can reset your password at the sign in screen by clicking “Reset It”.

VIN error

Verify the VIN entered is correct and is a valid 17 digit alphanumeric code.
If you have just purchased a used or demo vehicle please contact your Toyota Dealer for further assistance.

Your Toyota Dealer is the first point of contact for initial myToyota Connect app registration and setup queries.

You can provide us with feedback within the profile section of the app or by contacting the Toyota Customer Assistance Centre on 1800 869 682 between Monday – Friday 9:30am-5:30pm or email: connected.enquiries@toyota.com.au.

Who do I contact if I have an enquiry or concern related to the myToyota Connect app or my account?

You can contact the Toyota Customer Assistance Centre on 1800 869 682 between Monday – Friday 9:30am-5:30pm or email: connected.enquiries@toyota.com.au

For further information visit: toyota.com.au/connected

Where can I find the Ampol Foodary offer?

The Ampol Foodary offer is only available on the myToyota Connect app. Find out more here.

How do I redeem the Ampol Foodary offer?

Open the myToyota Connect app, go to the Ampol Foodary Offer, and display the QR code to an attendant at a participating Ampol station directly from the app.

How do I disable the automatic myToyota pop-up on my iPhone when the Bluetooth® is on, and my car is switched on?

Turn on your vehicle.
On the head unit, tap “Menu”, then “Setup”.
Scroll to the left-hand side of the menu, then tap “Toyota App Suite”.
Tap “Auto detect iPhone app” to turn off the option, then tap “Ok”.

These steps will disable the automatic pop-up.

How do I delete my myToyota Connect account?

Please contact us via:

1800 869 682
connected.enquiries@toyota.com.au

Monday – Friday
9:00am – 5:30pm AET

Please ensure you have cancelled any active paid subscription package(s) prior to requesting account deletion.

You can cancel your subscription by using the myToyota Connect App. You can also cancel via our Connected Call Centre on 1800 869 682.

To cancel your subscription in the myToyota Connect App, please follow these steps:
1. Open the myToyota Connect App and navigate to ‘myGarage’.
2. Select ‘Subscriptions’.
3. Locate the package you wish to manage and select it.
4. Tap on the option to cancel the subscription.

View AMPOL Fuel OFFER Terms & Conditions

Ampol Foodary Fuel Offer – Terms & Conditions

By accessing this Ampol Foodary Fuel Offer (Offer), you agree to be bound by these terms as well as any general Terms of Use of the Toyota’s digital application (myToyota Connect and Toyota Go). You acknowledge that Toyota Motor Corporation Australia Limited (Toyota) (and/or Ampol Australia Petroleum Pty Ltd (Ampol Foodary) are entitled, at their sole discretion, to change, modify, amend, add, or remove any part of these terms of use and to change, amend, include, or delete any terms of the Offer at any time without notice.

4c/Litre Ampol Foodary Fuel Offer

Offer limited to myToyota Connect or Toyota Go members only. Only available at participating locations from 4 September 2024 12:00 am AET until 31 December 2025 11:59 pm AET.

Offer

1. Offer is limited to a discount of 4 cents per litre of eligible fuel (unless otherwise stated) purchased in one transaction. See here for participating locations.

2. Offer is limited to one transaction per vehicle registered on myToyota Connect and Toyota Go during a 24-hour period from the time of the last transaction.

8c/Litre GAZOO RACING CLUB Fuel Offer

Offer Period: 1 May 2022 12:01am AET to 31 December 2025 11:59pm AET.

Claim Period: 365 days from activation date within Offer period.

Eligibility

3. To be eligible for the Offer, you must be a myToyota Connect or Toyota Go member, i.e., have an active myToyota Connect or Toyota Go account with your updated and correct contact details.

4. Offer is limited to GAZOO RACING CLUB active members, i.e., have completed registration via email invitation from Toyota Australia.

Offer

5. Offer is limited to a discount of 8 cents per litre off eligible fuel purchased in one transaction at participating Ampol Foodary locations found here. Eligible fuels include Amplify Premium 95, Amplify Premium 98, Amplify Premium Diesel.

6. Offer is limited to one transaction per vehicle registered to a myToyota Connect or Toyota Go account during a 24-hour period from the time of the last transaction.

7. Offer will be activated within 48 hours from the date of receiving an email from Toyota Australia to confirm membership with GAZOO RACING CLUB.

8. Offer will expire 365 days from the date of activation.

9. The Offer cannot be redeemed for cash.

Additional Terms – All Ampol Foodary Fuel Offers

10. Offer is limited to one vehicle at a time. Multiple vehicles in one transaction not permitted.

11. GAZOO RACING CLUB offer eligible fuels include Amplify Premium 95 (PULP), Amplify Premium 98, and Amplify Premium Diesel, up to 150 litres. All other offers eligible fuels apply to: Unleaded 91 (ULP), Amplify Premium 95 (PULP), Amplify Premium 98, Diesel and Amplify Premium Diesel, up to 150 litres. Offer applies to transactions on eligible fuel only.

12. The Offer is only available at participating Ampol Foodary locations in Australia. For more information click here. Participating Ampol Foodary locations are subject to change without notice and is at the sole discretion of Ampol Foodary.

13. The Offer is only available to guests who:

a. have a myToyota Connect or Toyota Go account;

b. have a vehicle(s) registered in Garage (including VIN and registration details); and

c. have installed the myToyota Connect app on a compatible smartphone or device or have accessed the Offer via myToyota Connect or Toyota Go online.

14. Toyota and/or Ampol Foodary reserve the right to refuse to provide the Offer to an individual if, in its reasonable opinion, it cannot verify that they are eligible to receive the Offer or believe the individual has engaged in fraudulent activity or are otherwise in breach of these terms.

15. Offer is not available in conjunction with any other offers or fuel discounts unless specifically stated.

16. If there are any technical issues with the myToyota Connect or Toyota Go application or with the Ampol Foodary Scanner App Redemption Mechanism at participating Ampol Foodary locations, Toyota and Ampol Foodary will use reasonable steps to honour the discount.

17. Any offers that are notified from an email from Toyota Australia may assume to 24 hours to activate following the time that the email is sent.

How to redeem

18. Locate your nearest participating Ampol Foodary location. Participating Ampol Foodary locations can be found here.

19. Fill up your vehicle at a participating Ampol Foodary location.

20. When in store, open the myToyota Connect or Toyota Go application on your smartphone or device.

21. In the Rewards section of the application select Offer.

22. Select Get Code to access your unique Code.

23. Present your Code at the participating Ampol Foodary register at time of payment and the discount will be applied. Payment to be made by standard payment methods (cash, debit, or credit card). Customers cannot pay using Pay@Pump, FuelPay® or AmpolCard.

24. When prompted you can enter your odometer range in the myToyota Connect or Toyota Go application.

Personal Information

25. You acknowledge that by using the Ampol Foodary Fuel Offer, you are giving your permission for Toyota to share vehicle information (including VIN and registration details) with Ampol Foodary, as well as details of your refuelling behaviour (e.g., date, location, volume) with Ampol Foodary. To the extent that this information comprises personal information, Ampol Foodary will collect and handle it in accordance with its Privacy Policy available here.

Disclaimer

26. Except as provided by law, the myToyota Connect or Toyota Go application is provided “as is” and without any warranty or condition, express or implied. Toyota does not warrant that the information contained in or accessible through the myToyota Connect or Toyota Go application is accurate, suitable for your purposes or without errors, omissions or viruses nor does Toyota guarantee continuous, uninterrupted, or secure access to the Toyota Website.

27. Further, Ampol Foodary does not guarantee that the availability of the Scanner App Redemption Mechanisms at the participating Ampol Foodary locations will be continuous, uninterrupted or error free and accepts no responsibility for any failure of customers to be able to redeem the Offer. If a technical issue arises, Toyota and Ampol Foodary will use reasonable steps to honour the discount.

28. You acknowledge that access and use of the myToyota Connect or Toyota Go application and redemption of the Offer (including the software operating in connection with the myToyota Connect or Toyota Go application and the in-store app redemption mechanism) may be interfered with by numerous factors outside of Toyota and Ampol Foodary’s control. Toyota does not warrant the accuracy of any advice, opinion, statement, representation, or other information displayed on or accessible through the myToyota Connect application. Subject to the provisions of the Competition and Consumer Act 2010, Toyota makes no representations or warranties in respect of the information and materials available on the myToyota Connect or Toyota Go application or the means of accessing that information and material (including the software operating in connection with the myToyota Connect or Toyota Go application).

29. Toyota makes no warranty or representation and accepts no responsibility for any websites operated or controlled by entities other than Toyota which are or may become linked or framed to or from the Toyota Website. Toyota Financial Services information contained on this website is provided by Toyota Finance Australia Limited. Toyota Industrial Equipment information contained on this website is provided by Toyota Industries Corporation Australia Pty Limited.

Limitation of Liability

30. You agree that neither Toyota nor Ampol Foodary is liable to you or anyone else for any loss or damages (including direct, indirect, special or consequential loss) arising out of or in connection with the use of the myToyota Connect or Toyota Go application, or redemption of the Offer, the use by Toyota or Ampol Foodary of information provided by you to Toyota through the myToyota Connect application, any such loss or damage which may arise should you be unable to access the myToyota Connect or Toyota Go application, for whatever reason and however arising, including negligence.

31. To the extent that Toyota and Ampol Foodary can limit the remedies available under these conditions of use, they expressly limit their liability for breach of a condition or warranty implied by virtue of any legislation to the following remedies (the choice of which is to be at Toyota and Ampol Foodary’s sole discretion).

32. You indemnify Toyota and Ampol Foodary against any action, liability, claim, loss, damage, proceeding, expense (including legal costs) suffered or incurred by us, arising from, or which is directly or indirectly, related to:

a. Your breach or non-observance of any term of these conditions of use; or

b. Any breach or inaccuracy in any of your representations or warranties.

Disclaimers

^[C12] CarPlay® is a trademark of Apple, Inc. registered in the U.S. and other countries. Speak to your Dealer about device compatibility. Requires compatible device, USB connection (or Bluetooth® connection for vehicles fitted with wireless CarPlay®), mobile data, network reception & GPS signal. Mobile usage at user’s cost. Apps subject to change. For details see toyota.com.au/connected.

^[C13] Android Auto™ is a trademark of Google LLC. Requires compatible device, USB connection (or Bluetooth® connection for vehicles fitted with wireless Android Auto), mobile data, network reception & GPS signal. Mobile usage at user’s cost. Apps subject to change. For details see toyota.com.au/connected.

^[CS16] The myToyota Connect App supports vehicles with a Build date from 2009 onwards, with or without Toyota Connected Services. A range of vehicles are equipped with Toyota Connected Services. Features vary by model. Fees & limitations apply. See toyota.com.au/mytoyota-home/connect-overview for more information.

^[CS1] Complimentary period ends 1 to 3 years (depending on vehicle model) from delivery date. Fees may apply thereafter. See https://www.toyota.com.au/connected/plans-packages. Not available outside Australia, if services disabled or terminated or after 2033/Telstra 4G sunset (whichever comes first). Dependent on 3G/4G enabled DCM, GPS signal strength, mobile network coverage and other factors outside Toyota’s control which can limit ability or functionality of system. Check your Owner’s Manual or toyota.com.au/connected for explanation of limitations. Please drive safely.

^[CS26] Fees and limitations apply. Visit toyota.com.au/connected for full T&Cs.

^[CS5] Complimentary period ends 1 to 3 years from delivery date. Fees may apply thereafter. See https://www.toyota.com.au/connected/plans-packages. Requires activated DCM (until the earlier of 2033 or Telstra 4G sunset), compatible device, app installation/connection, third party info, mobile data, Australian network reception, GPS signal, enabled push notifications and other factors outside Toyota’s control which can limit functionality. Mobile usage at user’s cost. Features vary depending on vehicle model & subscription choice, and subject to change. For details see toyota.com.au/connected/connect-app

^[CS8] Drive Pulse measures harsh cornering, fast acceleration and harsh braking, and provides a drive pulse score based on these factors. Not to be used as a general driver performance measure. Drive pulse process may take up to 24 hours (or longer) to appear in the myToyota Connect App. For more details, see toyota.com.au/connected/driving-insights/recent-trips-drive-pulse.

^[CS9] Not available on all Connected Vehicle models. Functionality varies for different Connected Vehicle models. Please check toyota.com.au/connected to confirm functionality and availability.

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